ParentVUE
Chipmunk AI HelpBot
Use the HelpBot
Chipmunk: School Bus Tracking App for Real-Time Updates
Introducing the Chipmunk App
We are excited to announce the initial launch of the Chipmunk App, our new school bus tracking tool designed to enhance communication and improve the transportation experience for our families.
This app will provide parents and guardians with real-time updates and trip notifications about their child's school bus, offering greater peace of mind and improved transparency.
Key Features
- Live Map View - See your child’s bus location on a map, including its current route and stop location.
- ETA Summary - Know when the bus will arrive — early, late, or right on time.
- Custom Alerts - Get notified about delays, cancellations, and transportation messages.
How to Use the Chipmunk App*
*Check the Roll-Out Plan Timelines for when the app will work for your student's route.
Cómo empezar a utilizar la chipmunk para padres aplicación
Phased Roll-Out Timelines
Phased App Rollout Plan
To ensure a smooth launch, we have developed a phased rollout plan for the Chipmunk App. All phases of the rollout plan are now complete. Parents can download the app and use our guides for assistance.
How to Download and Sign-Up
How to Sign Up
- Register in ParentVUE - Create an account in ParentVUE if you haven’t already.
- Download Chipmunk - The Chipmunk app is available on both iOS and Android.
- Choose Your District - Select Prince George’s County Public Schools as your school district in the app.
- Create an Account - Use the email you used in ParentVUE; you may use a different password.
- Confirm Child Details - Your child’s information will automatically sync from ParentVUE.
- Start Tracking - Access the Map, ETA, and Alerts tabs to get all the information you need.
We’re excited to introduce the PGCPS Chipmunk HelpBot - an AI assistant designed to quickly troubleshoot common questions about Chipmunk. You can access it at: www.pgcpschipmunk.com. The chatbot is trained on the Chipmunk user guide and rollout plan, with language designed to be simple and parent friendly. If none of its suggestions solve the issue, it will ultimately redirect users to the PGCPS Transportation Office phone number.
Here are a few sample questions you can try: